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These are the Frequently Asked Questions for the group.
If your post is deleted, it's because it has been mentioned here a lot.

Are there any rules in the group?

Common sense dictates the rules.
Read the recent group posts, the wiki, and the announcements, and do a group search before making a new post, repetitive posts will be deleted without notice.
No thread high-jacking, always make a new post instead.
If you use your phone the pinned post and even announcements might not be visible so use the wiki Main Page or instead of a facebook app use a proper mobile browser with https://m.facebook.com/ and Search, Pinned post, and Announcements will be visible. Facebook Lite app should work too.
No IPTV talk until further notice, use the IPTV fb groups.
Do not ask about movies, live TV or sports channels, explore the builds.
We do not support Kodi 19 Matrix. It's an alpha version. Use the latest Leia version.
We do not support apks, click on About on the group and join the Tron Android and Streaming Support (1st link), and Simple Streaming Support for End Users (2nd link), for all your apk needs.
Give troubleshooting information so we can help you, like Device, Kodi version, addon, log pic, screenshot, etc.

Is there a facebook backup group?

It is mentioned in the wiki and in announcements.

The repo doesn't work

Make sure you typed it correctly from the pinned post. Try the second repo if the first doesn't work.
Unplug device and modem/router for 5 minutes. Sometimes your router needs a reset.
Some networks block ddns, you may be lucky and disable blocks from your router "security settings".
Try using a mobile hotspot instead of your network.
If nothing works you may try using another DNS like Cloudflare, or using this:

Problems installing builds, error messages, failed installs etc

Try using Reroute if having the above issues.
Those issues include:
You can't download a build.
Build fails.
Slow Downloads.
Error messages.
Chef Wizard errors.

How do I install Kodi?

Read about Kodi

Problems with Kodi in windows 10?

You should first choose the proper Kodi version from kodi.tv (see pic).
After installing it, disable your antivirus to install any build.
If you have issues updating your build, make sure to follow Kodi's win 10 uninstall guide, removing the userdata folder as well.
Try using Reroute as well if having issues.


When I try to install/update a build I get a wizard error

Go to your Device Settings / Apps / Kodi and Clear Data and do a fresh install.
Try using Reroute as well if having issues.

What is the adult password?

The password is always mentioned on the starting page of the wiki.

After installing my build the addons don't work

Unplug device and modem/router for 5 minutes, and check if everything works fine.
If the above fails, go to your Device Settings / Apps / Kodi and Clear Data and do a fresh install.
If you still have problems, it is probably a network problem, check your router settings for "security options" that block sites, or try changing your DNS to eg Cloudflare, or finally, use a VPN.
If you're using a shield, try toggling ipv6 settings.
Try using Reroute as well if having issues.

The build I wanted is not in the wizard anymore

We don't know if and when the build will return. A member might post in the group when that happens, but you can check frequently the wizard yourself.

How do I buy Real Debrid?

To buy Real Debrid go to https://real-debrid.com/premium, create an account, go back to https://real-debrid.com/premium choose a plan (the 6-month is the cheapest), or click the Our Authorized Resellers link below the offers to use other paying options.
You may use Amazon, or a debit card -call your bank to authorize the transfer if you're outside Europe or transaction fails in any way you choose to pay.
If you use a reseller you'll probably get a code, that you should paste to https://real-debrid.com/voucher and you'll have instantly 180 days (or whatever you paid).

More info:
You may use unlimited devices at once with the same IP, but not 2 different IPs at the same time -if you do you might get a warning and all Kodi authorizations might be disabled, and you'd have to delete them from https://real-debrid.com/devices and authorize RD in Kodi again.

Click here to read how to authorize RD in Xenon.
Click here to read how to authorize debrid on Doom and Destiny clones to avoid ISP emails.

My Real Debrid doesn't work

Check if you have days left in your Real Debrid account on site.
Login to the Real Debrid site, go to https://real-debrid.com/devices and delete all authorizations. Then open Kodi and authorize RD again.
If RD servers had issues or the above doesn't quite work, clear all cache from the settings of the addons you use with RD.
Read this if you get Real Debrid buffering.

Is the xyz addon down?

You may read recent posts on the group, use the search (use Sort By / Recent posts), and then ask to avoid group flooding.

The movie widgets are not showing, or a shortcut is not working, etc

Read the Tips section for many similar tips.

Using post tags, group search, and wiki search


Few words with Most Recent is usually more effective in group search.
Click here to watch the video.

How to not break your build

I noticed a few members had issues that lead to a non-working build -then the wizard didn't have their build to fresh install-, and I thought to mention a few things about breaking a build to avoid.

Do not unplug your device without shutting down the build properly first.
Avoid messing with addons that are vital to the build -examples: Diggz Favorites, OpenMeta, etc.
If you don't know how to use Skin settings, there are several videos in wiki / Tips, grab a fork and experiment first. Messing with Skin settings can make menus dissappear etc.

If you don't see your build any more in the wizard it might be getting prepared for an update or it might be history. You want to keep it? Create a backup: